Woodland Terrace Otsego

Is Woodland Terrace Otsego in Otsego licensed by the State of Michigan?

Yes. Woodland Terrace Otsego at 700 Eley Street in Otsego holds Michigan LARA license AH030413477 as a Home for the Aged (HFA). LARA's file shows a regular license, effective August 1, 2026 and expiring July 31, 2027, for up to 56 residents.

Source: Michigan LARA, Bureau of Community and Health Systems -- statewide AFC/HFA file and facility report index, data as of 2026-10-30.

Who holds the license for Woodland Terrace Otsego?

The licensee of record is Otsego AL Operator LLC, and it is the only home in our five-county area under that licensee name.

With one home under this licensee, ask who the administrator reports to and who is on call nights and weekends.

Does Woodland Terrace Otsego accept residents with Alzheimer's or dementia?

Yes, according to LARA's file, which lists Alzheimer's among the populations Woodland Terrace Otsego serves. As a home for the aged, it must give families a written description of its dementia services if it markets Alzheimer's or dementia care (Michigan Public Health Code, MCL 333.20178).

That written description must cover the program's philosophy, admission and discharge criteria, how care plans are set, staff training, the physical environment, activities, and any supplemental fees. Ask for it before a tour, and compare the fee section against the monthly quote you are given.

What did LARA's most recent inspection of Woodland Terrace Otsego find?

LARA's latest renewal licensing study of Woodland Terrace Otsego, published January 23, 2026 after an on-site inspection on September 16, 2024, established 4 rule violations, citing R 325.1975 (Laundry and linen requirements), R 325.1976 (Kitchen and dietary), and R 325.1979 (General maintenance and storage).

A renewal study that establishes violations normally ends with LARA recommending renewal contingent on an acceptable corrective action plan from the licensee. Ask the home for that plan and what changed.

Reports LARA has published for this license, newest first:

Has Woodland Terrace Otsego had any special investigations since October 2023?

Yes. LARA has published 6 special investigation reports for Woodland Terrace Otsego since October 2023, and 6 of the 6 we read established at least one rule violation.

Investigation 2026A1028058 · published August 15, 2026

Complaint received June 24, 2026.

• Employee A verbally abused and mistreated Resident A on 4/24/2026 and Supervisor 1 did nothing about it after being notified about the incident. Resident A is now afraid of facility staff due to this incident. — not established

LARA also recorded additional rule findings during this investigation.

Read the full report on LARA

Investigation 2026A1028014 · published February 16, 2026

Complaint received December 15, 2025.

• The facility did not provide Resident A and [their] authorized representative an appropriate discharge, refusing Resident A admittance back into the facility after returning from the hospital on 12/13/2025. — established

LARA also recorded additional rule findings during this investigation.

Read the full report on LARA

Investigation 2026A1028021 · published February 16, 2026

Complaint received January 12, 2026.

• Multiple medication errors have occurred with Resident A’s medication administration. — established

LARA also recorded additional rule findings during this investigation.

Read the full report on LARA

Investigation 2025A1010056 · published August 24, 2025

Complaint received June 18, 2025.

• Resident A’s care needs are not met consistent with her service plan. — not established
• Staff did not administer Resident A’s medications as prescribed. — established

Read the full report on LARA

Investigation 2025A1028052 · published July 12, 2025

Complaint received April 22, 2025.

• The facility sent Resident A to the hospital on 4/18/2025 and refused to allow Resident A to come back to the facility, citing it was an emergency discharge. — established

Read the full report on LARA

Investigation 2024A1021001 · published December 25, 2023

Complaint received October 2, 2023.

• Facility pre-set medications. — established
• Residents provided care inconsistent with service plan. — established
• SP1 not trained in medication administration. — not established
• Facility has lack of clean towels and linens. — not established
• Facility is dirty and has bugs. — not established

LARA also recorded additional rule findings during this investigation.

Read the full report on LARA

How does Woodland Terrace Otsego compare with other licensed homes in Otsego?

Woodland Terrace Otsego is licensed for 56 residents; the 3 other LARA-licensed homes serving older adults in Otsego range from 6 to 8 beds (median 6), and together carry 2 special investigation reports published since October 2023.

See every licensed home on the Otsego page.

What should families ask Woodland Terrace Otsego before choosing it?

Start with the state record: ask Woodland Terrace Otsego about anything in its LARA reports, then about cost, staffing and what would force a move.

• LARA established this allegation: “The facility did not provide Resident A and [their] authorized representative an appropriate discharge, refusing Resident A admittance back into the facility after returning from t” What changed afterward, and can we see the corrective action plan?
• The last renewal cited R 325.1975 (laundry and linen requirements). How was it corrected?
• Which staff are awake overnight, how many residents with dementia does each one cover, and how are exits secured?
• Is the monthly rate all-inclusive, or are personal care and medication help billed as add-ons?
• With 56 licensed beds, how many direct-care staff are on each shift?