Is Macatawa West in Holland licensed by the State of Michigan?
Yes -- LARA license AL030393312 covers Macatawa West (1714 West 32nd St, Holland) as an adult foster care large group home (13 to 20 residents), with a licensed capacity of 20. The current license period runs November 7, 2024 through November 6, 2026, and the state lists it as a regular license.
Source: Michigan LARA, Bureau of Community and Health Systems -- statewide AFC/HFA file and facility report index, data as of 2026-10-30.
Who holds the license for Macatawa West?
CSM Serenity, LLC holds the license. The same licensee name appears on 1 other licensed home in the five West Michigan counties this site covers.
Among the others: Macatawa East (Holland).
A shared licensee usually means shared policies, training and management, so the inspection history of sister homes is worth a look too.
Does Macatawa West accept residents with Alzheimer's or dementia?
LARA's file does not include Alzheimer's among the populations Macatawa West serves; it lists physically handicapped, developmentally disabled, mentally ill, and aged.
Memory loss after move-in is common. Ask what the home does when a resident starts wandering or needs cues for daily tasks, and keep the Alzheimer's-designated homes in mind as a next step.
What did LARA's most recent inspection of Macatawa West find?
No violations: the renewal study LARA published on December 6, 2024 (on-site November 4, 2024) recommended continuing Macatawa West's license without establishing any rule violation.
Reports LARA has published for this license, newest first:
| Published | Report | Link |
|---|---|---|
| September 26, 2025 | Special Investigation | View on LARA |
| December 6, 2024 | Renewal Inspection | View on LARA |
| November 15, 2024 | Special Investigation | View on LARA |
| June 23, 2024 | Special Investigation | View on LARA |
| January 10, 2021 | Addendum to Original Licensing Study | View on LARA |
| January 10, 2021 | Addendum to Original Licensing Study | View on LARA |
| July 27, 2018 | Original Licensing Study | View on LARA |
Has Macatawa West had any special investigations since October 2023?
Yes. LARA has published 3 special investigation reports for Macatawa West since October 2023, and 1 of the 3 we read established at least one rule violation.
Investigation 2025A0357038 · published September 26, 2025
Complaint received May 17, 2025.
- There was a power outage on 05/16/2025 and the facility was not equipped with sufficient emergency lighting or flashlights. Staff had to pass medications by memory and the residents could not get around safely. — not established
Investigation 2024A0464057 · published November 15, 2024
Complaint received September 11, 2024.
- Facility staff are restricting Resident A’s cigarette smoking privileges. — established
Investigation 2024A0464033 · published June 23, 2024
Complaint received April 15, 2024.
- Residents are not getting enough food to eat. — not established
How does Macatawa West compare with other licensed homes in Holland?
Macatawa West is licensed for 20 residents; the 34 other LARA-licensed homes serving older adults in Holland range from 5 to 174 beds (median 20), and together carry 36 special investigation reports published since October 2023.
| Nearby licensed home | License type | Beds | Alzheimer's | Special investigations since 10/2023 |
|---|---|---|---|---|
| The Cortland Holland Meadows | Home for the Aged | 56 | Yes | 2 |
| AHSL Holland Driftwood | AFC large group home (13-20) | 20 | No | 0 |
| AHSL Holland Lakeshore | AFC large group home (13-20) | 20 | No | 0 |
| Addington Place of LakeSide Vista Friesland Haus | AFC large group home (13-20) | 20 | Yes | 2 |
| Helping Hands #2 | AFC small group home (1-6) | 6 | Yes | 2 |
See every licensed home on the Holland page.
What should families ask Macatawa West before choosing it?
Start with the state record: ask Macatawa West about anything in its LARA reports, then about cost, staffing and what would force a move.
- LARA established this allegation: “Facility staff are restricting Resident A’s cigarette smoking privileges.” What changed afterward, and can we see the corrective action plan?
- If memory loss progresses, at what point would the home ask for a move, and how much notice is given?
- What is the all-in monthly cost at the current care level, and what triggers a higher rate?
| It is | It isn't | |
|---|---|---|
| License | AL030393312, AFC large group home (13-20), 20 residents, through November 6, 2026 | Not a nursing home or home for the aged license |
| Residents | LARA lists physically handicapped, developmentally disabled, mentally ill, and aged | Not for residents who need continuous nursing care |
| Operator | CSM Serenity, LLC | Size and operator set the rules that apply, not quality |
